Delivery Information

The goods ordered online can be delivered to the address specified by the buyer, by a Speedy courier company or to a Speedy office, according to the customer's wishes. Delivery is free for the territory of Bulgaria. If the customer wishes to use another delivery method, the delivery costs are at his expense.

The deadline for order fulfillment is from 1 to 10 working days (depending on the availability in the warehouse) with the exception of orders placed on Friday after 4 p.m., Saturday, Sunday, weekends and holidays, where the deadline may be longer. Shipments are delivered Monday to Friday between 09.00 and 18.00 and Saturday between 09.00 and 13.00. Some localities may be served by the courier according to a pre-fixed schedule. Exceptions are possible for special orders where the delivery time may be longer than 10 working days.

The user undertakes to provide access and a contact person to accept and pay (if not already) the ordered products. If the customer (or a person authorized by him) cannot be found at the agreed delivery time and cannot be contacted by phone at the time of delivery, the shipment is returned to the courier's office until requested by the user. https://4controlshop.eu/ or a representative of the courier company undertakes to notify the user by phone or e-mail if sudden circumstances occur, preventing the timely execution of the delivery.

Delivery prices are calculated additionally..

Users of the e-shop whose delivery addresses are for locations outside the European Union shall additionally pay all duties, taxes and charges due to the respective countries. These charges are not included in the shipping price and vary from country to country. For exact information, check with the relevant agencies in your country

In the event that it cannot fulfill the order because the product is not in stock, https://smartisimo.eu/ will inform the customer of this situation.

The ordered equipment will be properly packed.. 

Smartisimo sends an email to the customer's registered address with information about the shipment of the order with a tracking number. You have the opportunity to open the shipment and inspect the equipment before paying the courier. You should check the contents of the package for conformity of the goods with the request when you receive the shipment. In the case of violations in the appearance of the goods that occurred during transport, you must contact the courier, who must draw up a report for a damaged shipment.

Smartisimo only issues electronic invoices. They are available for viewing and download in the customer's profile.